Here are the answers to the most frequently asked questions regarding the use of the Pass Amiens Cœur de Somme.
Frequent asked questions
Get a Pass Amiens Coeur de Somme
You may know (or think you know) Amiens by its Cathedral and Hortillonnages... but you're still a long way from having seen it all! With the Amiens Cœur de Somme Pass, you'll discover a destination that's naturally inspiring, rejuvenating, festive, generous, gourmet (and even romantic)! Make the pleasure last 24, 48 or 72 consecutive hours and enjoy a host of benefits for the duration of your ideal stay.
The Pass Amiens Cœur de Somme is a dematerialized pass that can be presented at partner tourist sites to benefit from free or reduced admission. If you have integrated your Pass number into the mobile application, you can also scan the QR Code at the entrance to the establishments and then present the validation on your telephone to the partners.
Order your Amiens Coeur de Somme Pass easily from the online store, and receive it in the form of a QR Code to present at the entrance to tourist establishments. You can also link your Pass number to the Pass Amiens Coeur de Somme mobile application.
To estimate your savings, you can simulate the tourist visits you'd like to take part in using the calculator. The tool will suggest the Pass package best suited to your stay in Amiens Coeur de Somme.
Some of the sites included in the Pass offer free or reduced admission for children, which is why there is no children's version.
Use my Pass Amiens Cœur de Somme
Valid for 24, 48 or 72 consecutive hours, the duration of the Amiens Coeur de Somme Pass is calculated automatically from its first use. It is therefore possible to order or offer a pass in anticipation of a future stay in the Amiens Coeur de Somme destination.
No, you can buy a Pass and give it to someone. However, it is necessary to purchase one Pass per person.
We advise you to make the most of your visit to a tourist facility, as only one entry is included in the Amiens Coeur de Somme Pass.
Site opening times are given for information only. We strongly advise you to check opening dates and times directly with our tourism partners. You should also be aware of public holidays and ticket office closing times. Some sites may also close temporarily in bad weather or during the winter.
Certain tours require prior reservation, such as the guided tours of Amiens or the themed tours, the boat trip accompanied by the Association pour la Protection et la Sauvegarde des Hortillonnages, the steam train ride on the Chemin de fer de la Baie de Somme, the visit to the Parc du Marquenterre, the Jardins de Valloires and the Maison de la Baie de Somme. Possession of an Amiens Coeur de Somme Pass does not guarantee entry to any of these establishments; reservations must be made directly with the sites.
In case of loss, theft, misuse or non-use, the Amiens Coeur de Somme Pass will not be replaced or refunded. The Amiens Métropole Convention and Visitors Bureau cannot be held responsible in the event of closure or exceptional free admission at one of the partners, or if the holder of the Amiens Coeur de Somme Pass already benefits from free access due to his/her age or status. Please note that Pass discount offers cannot be combined with other offers and/or promotions.
If the Pass has not been used, the refund can be made:
- in cash if the City Pass was purchased in cash or cheque on the same day;
- by bank transfer if the City Pass was purchased by any other method of payment (online payment, bank card, vacation vouchers) on the same day or on an earlier date.
No refund will be possible if the Pass is in use or if its validity date has passed.
In case of an error on the part of the customer concerning the choice of Pass, no exchange can be made.
Pass Amiens Cœur de Somme partner sites
See details of the Amiens Coeur de Somme Pass offer on the global map.
Most of our attractions are open all year round, except for certain natural sites and outdoor facilities which are not accessible in winter. To avoid any disappointments and to prepare your stay as well as possible, we recommend that you contact our team on 03 22 71 60 50, who will be happy to advise you.
Other questions
If your question is not covered in this FAQ, please contact the Amiens Métropole Convention and Visitors Bureau using the contact form. We'll get back to you as soon as possible.
Use my Pass Amiens Cœur de Somme
Ordering a Pass Amiens Coeur de Somme as a gift couldn't be easier:
- Visit the online shop.
- Choose the type and number of Passes to suit your budget.
- To order, create a customer account in your name or log in to an existing account.
- Enter the recipient's full name, e-mail address and delivery address.
- Indicate the billing address and payment method, and accept the General Terms and Conditions of Use and Sale.
- Once you have paid your Pass, you will receive them by email, and can forward them by email, on paper or on the mobile application to their recipients.